All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping unless otherwise noted on the product page.
All orders ship from our location in Beeton, Ontario, Canada.
Canada shipping time for standard shipping is between 3-5 business days.
USA shipping to the USA takes on average 6 business days.
Leave at door (Do not card)
If no one is home to receive the parcel, Canada Post will look for a safe location to leave it. If a secure location is not possible, they will leave you a delivery notice card telling you where to pick up the item at a designated post office.
Card (hold) for pickup
A delivery notice card lets you know that you can pick up the parcel at the nearest post office. Government-issued photo ID is required to pick up parcels.
Panda & Coco will not be held responsible if a package is lost in transit.
Order Address Errors
Please double-check that you have provided the correct shipping information during checkout. We create shipping labels directly from the information presented during checkout. If you incorrectly entered your address during the checkout process, it will be “Returned to Sender” via Canada post.